Last updated: April 2026
This Communication Policy explains how DineDazzle PVT Ltd may contact you when you inquire about or book our catering services.
1. Communication Channels
We typically communicate through the channels you use to contact us or approve for follow-up, including:
- WhatsApp
- Phone calls
- Email
2. Purpose of Communication
- Responding to your inquiry or quote request
- Sharing menus, estimates, and booking details
- Confirming guest count, venue timing, and operational requirements
- Providing event-day coordination support
- Answering service, payment, or policy-related questions
3. No Spam Commitment
- We do not aim to send unnecessary or unrelated promotional spam.
- Our communication is intended to stay relevant to your inquiry, booking, or requested service discussion.
- If you no longer wish to hear from us, you may ask us to stop non-essential follow-up communication.
4. Response Time
- We usually respond during business hours and try to revert quickly to genuine enquiries.
- Response time may vary depending on event schedule, service load, weekends, and holidays.
5. Document Sharing & Professional Verification
- Where relevant, company or catering-related documents may be shared professionally with confirmed customers or serious booking enquiries on request.
- We may use WhatsApp or email for this purpose because many customers prefer quick document sharing and discussion through those channels.
- For safety, always verify that communications are coming from our official listed contact details.
6. Opt-Out & Contact Preferences
If you want communication to continue only on one channel, or want follow-up messages stopped after your inquiry is closed, you can tell us directly by WhatsApp, phone, or email and we will respect reasonable preferences.
7. Related Privacy Notice
For data handling information, please read our Privacy Policy and Cookie Policy.