Privacy Policy

Last updated: April 2026

This Privacy Policy describes how DineDazzle PVT Ltd ("Company", "we", "us", "our") collects, uses, and protects your personal information when you visit dinedazzle.online or use our catering services.

1. Information We Collect

1.1 Information You Provide

When you fill out our contact form, request a quote, or communicate with us, we may collect:

• Full name
• Phone number
• Email address
• Event details (type, date, guest count, venue)
• Cuisine and dietary preferences
• Any additional information you provide voluntarily

1.2 Information Collected Automatically

When you visit our website, limited technical information may be available through your browser or normal hosting logs, such as:

• Browser type and version
• Device type (mobile, desktop, tablet)
• Basic page request and visit timing information
• Referring website URL, if your browser shares it

We do not currently run advanced advertising trackers on the website. If consent-based analytics tools are added later, this notice and our cookie information will be updated accordingly.

1.3 Cookies

We currently use limited browser storage for:

• Essential consent preference storage: dd_cookie_consent to remember whether you accepted or declined the cookie notice

You can control cookie preferences through the cookie consent banner on your first visit, or through your browser settings. For more detail, please read our Cookie Policy.

2. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide catering quotes
• Communicate about your booking and event details
• Improve our website and services
• Comply with legal obligations

We do NOT use your information for:

• Unsolicited marketing or spam
• Selling or sharing with third-party advertisers
• Automated decision-making or profiling

3. How We Process Inquiries

Our contact form sends your inquiry details directly via WhatsApp to our event coordination team. This means:

• Your form data is not stored on any server operated by us
• Data is transmitted directly to WhatsApp (operated by Meta Platforms, Inc.)
• Our team receives your message through WhatsApp Business
• Subsequent communication happens through WhatsApp, phone, or email as preferred

4. Data Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers: WhatsApp (Meta) for communication; if consent-based analytics tools are enabled later, carefully selected providers for aggregate website improvement
• Legal requirements: When required by law, court order, or government authority
• Business transfers: In case of merger, acquisition, or sale of business assets

5. Data Security

We implement reasonable security measures to protect your information, including:

• HTTPS encryption for all website communications
• Limited access to personal data within our team
• Regular review of our data handling practices

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

• Inquiry data: Retained in WhatsApp chat history for as long as needed to fulfill your request
• Booking data: Retained for 3 years after the event for accounting and legal purposes
• Cookie data: Cookie consent preference is stored locally on your device until you clear it or change your choice
• Analytics data (if enabled later): would be handled in aggregated form in line with the then-current notice and applicable consent requirements

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal retention requirements)
• Withdraw consent: Opt out of communications at any time
• Complaint: Lodge a complaint with the relevant data protection authority

To exercise any of these rights, contact us at reachus@dinedazzle.online.

8. Third-Party Links

Our website may contain links to third-party websites (Google Maps, WhatsApp, social media). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact Us

For privacy-related questions or concerns, contact us at:

DineDazzle PVT Ltd
Email: reachus@dinedazzle.online
Phone: +91-7048970410
Address: 4-158/36, 5th Cross Rd, HMT Officers Colony, Hyderabad, Secunderabad, Telangana 500094